Secure payment

JEAN-CHARLES BROSSEAU will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or American Express).

For payments by Visa, Visa Electron or MasterCard credit or debit card, a money reservation is made for the amount of the online order, in other words, in real time, however the amount will be charged at the moment the order is dispatched through the payment gateway of the relevant financial entity, once it has been confirmed that all the details communicated are correct and that stocks of the requested items exist. For payments by American Express card, the customer is charged online, in other words, in real time, through the payment gateway of the relevant financial entity, once it has been confirmed that all the details communicated are correct. In order to give the payment system maximum security, JEAN-CHARLES BROSSEAU uses the secure payment systems of leading financial entities in electronic commerce. This way, confidential payment details are transmitted directly and in an encrypted manner (SSL) to the relevant financial entity.

For payments by Visa and MasterCard, JEAN-CHARLES BROSSEAU only accepts SEC (Secure Electronic Commerce) transactions using the 3D Secure international protocol, which can be identified by the Verified by Visa and MasterCard SecureCode markings. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When payment is made via the secure payment gateway, the system automatically checks whether the credit card has been activated for Secure Electronic Commerce. Then it connects with the card's issuing bank, and requests authorisation for the operation by means of a personal authentication code. The operation will only be effected if the issuing bank of the credit card confirms the authentication code. Otherwise, the transaction will be rejected.

As an additional security measure to the "Secure Payment" system, and to collaborate in the prevention of Internet fraud, JEAN-CHARLES BROSSEAU reserves the right to check the personal details provided by the customer and to adopt any measures it considers appropriate (including cancellation of the order) in order to ensure that the purchased goods are dispatched in accordance with the details stated on the order.